Creating a campaign is a four-step wizard: Basics → Audience → Content → Review.
Step by step
- Basics — name the campaign and set the subject line. Choose your email provider (Mailgun or SendGrid), pick a verified From domain, and set the From name, the From address (the part before the @), and a Reply-To address.
- Audience — choose the list to send to. It must contain active contacts; suppressed contacts are automatically excluded.
- Content — pick the campaign template for the email body.
- Review — check everything, then save the draft.
Sending
Saving takes you to the campaign's page. From there, Send now or Schedule it, and confirm the send when prompted.
Troubleshooting
- Your domain isn't in the From picker? Only verified domains appear — verify it first under Settings → Domains.
- Can't advance past Audience? The chosen list needs active (non-suppressed) contacts.
- Using SendGrid? It must have credentials connected under Settings → Integrations; Mailgun works with the platform default.